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Help Topics
How to register
Client complete registration steps through an invitation email
How to register
Freight Services
Obtain quotation and schedule LTL/TL/Inter-Modal directly on our platform powered by FreightPop
How to Obtain Quote and Ship
Account management
Account administrator mange additional users and access rights
How To Set Up And Manage Account
Platform Integration
Client provides account access credentials of 3rd party platforms so that Newegg Logistics services can retrieve and update information
Newegg Logistics Platform Integration
How to Set up Shopify Via Platform Integration
ShipStation Platform Integration
Inventory management
Clients can send or return inventory
How to create Items
How to Return Inventory
Item List
Order management
Client can create and view order processing status
Order List Overview
How to create orders
How to retrieve Shipping Record
Return management
Client creates RMA, decide how to handle returns, view return status & return inventory
How to Return Inventory
How to Create and Manage Return Merchandise Authorization (RMA)
Return List Overview
Billing management
Client view invoices, set up paying methods, and make payments
How to make payments using Invoice & Statement
Transaction Detail Query