Newegg Logistics Knowledge Base

Newegg Logistics Knowledge Base

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How can we help?

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Help Topics

  • Freight Services

    Obtain quotation and schedule LTL/TL/Inter-Modal directly on our platform powered by FreightPop
    • How to Obtain Quote and Ship
  • How to register

    Client complete registration steps through an invitation email
    • How to register
  • Account management

    Account administrator mange additional users and access rights
    • How To Set Up And Manage Account
  • Platform Integration

    Client provides account access credentials of 3rd party platforms so that Newegg Logistics services can retrieve and update information
    • Newegg Logistics Platform Integration
    • How to Set up Shopify Via Platform Integration
    • ShipStation Platform Integration
    • Amazon USA Fulfillment
    • eBay Platform Integration
  • Inventory management

    Clients can send or return inventory
    • How to create Items
    • How to Return Inventory
    • Item List
    • Shipment List
    • How to use Inventory Alert
  • Order management

    Client can create and view order processing status
    • Order List Overview
    • How to create orders
    • How to retrieve Shipping Record
    • How to Return Inventory
    • Ship Method Mapping
  • Return management

    Client creates RMA, decide how to handle returns, view return status & return inventory
    • How to Return Inventory
    • How to Create and Manage Return Merchandise Authorization (RMA)
    • Return List Overview
  • Billing management

    Client view invoices, set up paying methods, and make payments
    • How to make payments using Invoice & Statement
    • Transaction Detail Query

Need Support?

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Are you a system developer?

You can check the NLS API Guide for help with system integration.

  • Return management
  • Platform Integration
  • Order management
  • Inventory management
  • How to register
  • Freight Services
  • Billing management
  • Account management
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