Starting in October, national media is focused on the parcel carriers and their efforts towards preparing for the busy holiday-shipping-season. However, we hear very little about the e-commerce fulfillment service providers (3PLs) and how they prepare for their busiest time of the year.
The consumer tends to assume that the e-commerce merchants fulfill their own online orders and have little understanding of how merchants, both large and small, work closely with 3rd party e-commerce order fulfilment service providers. The e-commerce specific 3PL plays a major role in warehousing, processing orders for shipment, and handing off those orders to the parcel carriers.